Payment Policy

Accepted Payment Method

We accept international payments securely through PayPal, one of the world’s most trusted online payment platforms.

Currency

  • All international transactions are processed in USD (United States Dollars) unless otherwise specified.
  • Currency conversion (if applicable) will be handled by PayPal at the prevailing exchange rate.

Payment Terms

  • Full payment must be made in advance before order processing and shipment.
  • Orders will only be confirmed once payment is successfully received.

Transaction Fees

  • Any international transaction fees, currency conversion charges, or PayPal service fees are the responsibility of the customer unless stated otherwise.

Order Processing

  • Orders are processed within 3–5 business days after payment confirmation.
  • Customized or personalized products may require additional processing time.

Refund Policy

  • Refunds (if applicable) will be processed back to the original PayPal account.
  • Shipping charges and PayPal fees may be non-refundable.
  • Refund processing time may take 5–10 business days depending on PayPal policies.

Payment Security

  • All transactions are secured through PayPal’s encrypted payment gateway.
  • We do not store or have access to your financial details.

Disputes & Chargebacks

  • For any payment-related issues, customers are encouraged to contact us before initiating a dispute on PayPal.
  • Unauthorized disputes or chargebacks may result in order suspension or account restriction.

Contact Information

For any queries related to international payments, please contact us at:
📧 thetrimbark@gmail.com
📞 +91 8828941393